We are committed to providing a high–quality legal service to all of our clients. When something goes wrong we need you to tell us about it. This will help us to improve our standards.
Please contact our Principal Andrew Hurrell if you have a complaint. You may write to him at 198 The Broadway, Thorpe Bay, Southend on Sea, Essex SS1 3EU.
What will happen next?
We shall let you know if we need to change any of the timescales indicated above and explain why.